Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our website and services. By continuing to use our website, you agree to the terms outlined in this policy. If you do not agree, please discontinue use immediately.
At BLYTRIX, we are committed to safeguarding your privacy. As a global software solutions provider, we take data protection seriously and ensure your personal information is handled securely and transparently. We may update this policy from time to time, and any changes will be clearly communicated on our website.
Information We Collect
We collect the following categories of personal data:
Information You Provide:
This includes data you voluntarily share with us, such as when you contact us, request a quote, sign up for a newsletter, or engage with our services. Examples: your name, email address, phone number, business details, and payment information.
Automatically Collected Information:
When you browse our website, we automatically collect technical information like your IP address, browser type, device data, location, and browsing behavior to enhance performance and security.
Information from Third Parties:
We may receive additional data from trusted third-party tools such as analytics providers (e.g., Google Analytics) or advertising platforms that help us improve our website and services.
How We Collect Information
We collect your data through the following methods:
Direct Interaction:
When you fill out contact forms, request services, or communicate with us directly through our website or other channels.
Automated Technologies:
Through cookies, log files, and analytics tools that capture data about your interactions with our digital platforms.
Third-Party Integrations:
We may gather information from platforms like CRM systems, advertising networks, or analytics providers to enhance our services and customer outreach.
How We Use Your Information
We use your personal information for the following purposes:
Service Delivery & Improvement:
To provide, manage, and improve our software products and services across global markets.
Customer Communication:
To respond to inquiries, provide technical support, send service updates, and manage your account.
Marketing & Promotions:
With your consent, we may send marketing emails or messages about new services, updates, or promotions. You may opt-out at any time.
Legal & Regulatory Compliance:
To fulfill legal obligations, resolve disputes, and enforce our rights under applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze performance, and support our marketing efforts.
Essential Cookies:
These are necessary for the core functionality of our website and cannot be disabled. They support features like security, page navigation, and accessibility.
Functional Cookies:
These allow us to remember your preferences (such as language and region) and provide enhanced, personalized features.
Analytics Cookies:
These help us understand how users interact with our site, allowing us to improve performance and user experience over time.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the website.
5. How We Share Your Information
We value your privacy and only share your personal information when necessary and with trusted parties:
Service Providers:
We may share your data with third-party partners who assist in operating our business—such as payment processors, cloud hosting services, customer support tools, and email providers.
Legal Compliance:
We may disclose your information where required to comply with laws, legal processes, or regulatory requirements, or to protect our legal rights and those of others.
Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of assets, your data may be part of the transferred business assets, subject to continued protection.
- Mobile Information Protection:
We do not share mobile numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes. This includes all text messaging opt-in data, which is securely stored and not disclosed.
We do not sell, rent, or trade your personal information to any third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or regulatory requirements. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights Regarding Your Data
You have the following rights concerning your personal information:
Access:
Request a copy of the personal data we hold about you.
Correction:
Request corrections to inaccurate or incomplete data.
Deletion:
Ask us to delete your personal data when it is no longer necessary for the purposes collected.
Opt-Out of Marketing:
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link or contacting us directly.
Object to Processing:
You may object to certain uses of your data, especially if it’s being used for direct marketing or based on our legitimate interests.
Information Security
We implement robust security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security of your data transmitted to or from our services.
Children’s Privacy
Our products and services are designed for use by individuals aged 18 and above. We do not knowingly collect or solicit personal information from children under 18. If you believe that we have inadvertently collected personal data from a minor, please notify us immediately so that we can take appropriate action to delete such information.
International Data Transfers
As a global software service provider, your personal data may be transferred to, processed, and stored in countries outside of your residence. We ensure that any international data transfer complies with applicable data protection regulations and that adequate safeguards are in place to protect your information.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, with the “Last Updated” date revised accordingly. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.
Legal Basis for Processing Personal Data (for GDPR compliance)
If you are located within the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:
- Consent: We process your data only with your clear consent for specific purposes.
- Contractual necessity: Processing is required to fulfill a contract or agreement with you.
- Legitimate interests: We may process data to pursue legitimate business interests, such as improving our services, provided this does not override your rights.
- Legal obligations: We comply with laws and regulations that require us to process your data.
- Vital interests: In urgent cases, we may process data to protect your life or that of another individual.
If processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of prior processing.
Third-Party Service Providers
We may engage third-party companies and individuals to help deliver our services (“Service Providers”), manage operations on our behalf, or assist in analyzing how our services are used. These third parties have access to your personal data only to perform their assigned tasks and are required to keep your information confidential and not use it for any other purpose.
Examples of third-party services we may use include:
- Hosting Providers: Third-party servers that host our website and securely store data.
- Payment Processors: Trusted payment gateways used to handle financial transactions securely.
- Analytics Providers: Services such as Google Analytics that help us understand website traffic and improve user experience.
- Advertising
We may collaborate with third-party advertisers to show ads on our website. These advertisers might use cookies or similar technologies to collect information about your browsing behavior across different websites and provide ads tailored to your interests. You can opt out of personalized ads by adjusting your browser settings or visiting industry opt-out platforms such as the Digital Advertising Alliance or Network Advertising Initiative.
- Advertising
Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) feature that signals websites you do not want to be tracked. While we respect these signals, there is currently no universal industry standard for handling DNT requests, and at this time, we do not respond to them.
Payment Information
When you make a purchase or complete a transaction on our website, we do not store your payment details. All payment processing is securely handled by trusted third-party providers. For information on how your payment data is managed, please refer to the privacy policies of those payment processors.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Any significant updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your personal data.
Your California Privacy Rights (California Consumer Privacy Act – CCPA)
If you are a resident of California, you have the right to:
- Request access to the personal data we hold about you.
- Request deletion of your personal data (subject to certain exceptions).
- Opt-out of the sale of your personal data (please note, we do not sell your personal data).
You have the right to exercise these privacy rights without facing discrimination. To exercise your rights under the CCPA, please contact us using the contact information provided below.
Your Rights Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Union, you have the right to:
- Access the personal data we hold about you.
- Rectify any inaccurate personal data we hold about you.
- Request deletion of your personal data under certain circumstances.
- Object to processing or restrict the processing of your data.
- Request that we transfer your personal data to another service provider.
- Withdraw your consent at any time if we process your data based on consent.
For more details or to exercise your rights, please contact us using the information provided below.
Retention of Data
We keep your personal data only as long as needed for the purposes described in this Privacy Policy. The retention period varies depending on the type of data and why we collected it. Once your data is no longer necessary, we securely delete or anonymize it.
Sometimes, we may retain certain information longer to meet legal obligations, resolve disputes, or enforce our agreements.
Social Media Features
Our website might include social media features like the Facebook “Like” button or Twitter widgets. These features can collect information such as your IP address and the page you visit on our site, and may use cookies to function properly. These features are managed by third-party companies, and their privacy practices are governed by their own policies. We encourage you to review those policies to understand how your data is handled.
If you have any questions about this Privacy Policy or want to exercise your data rights, please reach out to us:
Email: info@blytrix.com